Frequently Asked Questions
What services does Washmate Laundry offer?
Washmate Laundry offers a range of services including drop-off and pickup laundry, wash and fold, and commercial laundry solutions for businesses.
How do I schedule a pickup or drop-off?
You can schedule a pickup or drop-off through our website or by calling our customer service number. We offer flexible scheduling to accommodate your needs.
What are your turnaround times?
Our standard turnaround time is 24-48 hours for most services. We also offer express service for an additional fee if you need your laundry faster.
Do you offer dry cleaning services?
Yes, we offer dry cleaning services for delicate items and special garments that require professional care.
What types of payment do you accept?
We accept cash, credit cards, and digital payments through our app for your convenience.
Are your cleaning products eco-friendly?
Yes, we use environmentally friendly detergents and cleaning solutions to minimize our impact on the environment while ensuring high-quality cleaning.
Do you offer commercial laundry services for businesses?
Absolutely! We provide tailored commercial laundry solutions for hotels, restaurants, spas, and other businesses. Contact us for a custom quote.
How do you handle lost or damaged items?
We take great care with all items, but in the rare event of loss or damage, we have a claims process in place. Please contact our customer service for assistance.